Bjii FAQ — Your questions, answered right here

No. Under bjii's policy, only one account is permitted per person. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

You must be at least 18 years old to register on bjii. A national ID or passport may be requested to verify your age during account verification.

KYC verification secures your account and increases your withdrawal limits. You'll typically need to submit a photo of your national ID and a selfie. Verification is confirmed within 24 hours of submission.

To change your name, contact support and submit the required proof. Mobile number changes must also be done through support — email support@bjii.im directly.

You can deposit on bjii via bKash, Nagad, and Rocket. More payment methods will be added in the future. All payments are credited to your account instantly.

Minimum deposit is ৳500 and the maximum per transaction is ৳50,000. Verified accounts may have higher daily limits.

Deposits via bKash, Nagad, and Rocket are usually instant — your account is credited within 1–2 minutes of a successful payment. If funds don't appear within 5 minutes, contact support.

Yes. If a deposit fails, the amount is usually returned to your mobile banking account within 30 minutes. If it isn't, email support@bjii.im with a screenshot.

Most withdrawals on bjii are processed within 15 minutes to 1 hour. During peak times, it may take up to 4 hours. Requests made at night are typically processed the following morning.

The minimum withdrawal is ৳500. The daily maximum is ৳1,00,000 for standard accounts and higher for verified VIP accounts.

Common reasons for withdrawal cancellation include: incomplete KYC verification, unmet bonus wagering requirements, suspicious activity, or incorrect payment details. Contact support if you run into any issues.

bjii does not charge any withdrawal fees. However, mobile banking services (bKash/Nagad/Rocket) may apply their own cash-out charges.

Make your first deposit after registering and the welcome bonus will be credited to your account automatically. Bonus percentage and maximum amount On the Rewards page View.

Wagering requirements mean you must place bets a set number of times before withdrawing bonus funds. Example: a 5x wagering requirement on a ৳1,000 bonus means you must bet ৳5,000. Full terms On the Terms & Conditions page Yes.

Most bonuses are valid for 7 to 30 days. The exact validity period is stated in each bonus's description. Any unused bonus will expire once the deadline passes.

Refer a friend to bjii and earn a referral bonus once they sign up and make their first deposit. Learn more On the Rewards page View.

At bjii, you can bet on cricket (IPL, BPL, T20 World Cup), football (Premier League, La Liga, Bangladesh League), kabaddi, tennis, badminton, and much more. Sports Events View all on the page.

Yes. bjii offers in-play (live) betting, letting you place bets in real time while a match is in progress. Live scores and statistics are also available.

bjii offers over 1,000 casino games — slots, live roulette, blackjack, baccarat, poker, table games, and more. New Games Visit the page to see the latest games.

If a match is cancelled or postponed, the stake for that bet is generally refunded to your account. bjii's specific terms and conditions apply in certain situations.

bjii uses 256-bit SSL encryption to keep your personal information and financial data fully secure. Passwords are never stored in plain text. Learn more Privacy Policy is on this page.

Go to Account Settings and enable 2FA under the "Security" option. You'll receive an OTP on your phone each time you log in. Keeping this on makes your account significantly more secure.

Change your password immediately and email support@bjii.im. The support team will investigate your account and take the necessary action. Report any suspicious activity right away.

bjii never sells your personal data to third parties. Information is only shared when legally required. Learn more Privacy Policy Read it.

The bjii app is available on both Android and iOS. On the App page Visit the page to find the download link. The app is faster and smoother than the website.

Clear your browser cache and cookies. Try a different browser. Or download the bjii app — it's much faster. If the issue persists, contact support.

Yes. bjii is fully available in Bangla. Both the website and app support a Bangla interface, and our support team can assist you in Bangla as well.